The #1 Secret to Be a Master Negotiator

There was this one weekend where my husband and I got away for a much needed weekend away.

Only to have it ruined by a hockey tournament. And I get it, hockey tournaments happen. BUT we had clarified with the hotel that there were no hockey teams on our floor. There were. So at checkout time, I asked to speak to the Manager. I told him we were told no hockey teams were on our floor, he said that was impossible since every floor had hockey teams. I got angry, but I stayed calm and collected. Ish. He was offering free parking, a mere $20.

​ I said “in your opinion you feel that that is enough for the experience we had”. He said yes. I turned to walk away. And then stopped. I remembered the secret to winning any NEGOTIATION. To go learn what it is, watch the video.